A great franchise succeeds because people love spending their time with it, wherever they are in the world – they know it’s a name they can rely on to give a great experience. But the nature of what makes a great customer experience is changing as the world becomes increasingly connected and reliant on technology.
Giving your franchisee’s customers access to the WiFi can be an integral part of providing the experience that people want, encouraging them to stick around and keep coming back.
So, how do you do it? Do you just tell your franchisees to make their regular WiFi networks public? In our experience, we’d have to say that’s not a great idea – not just for security reasons, but also because you’re missing out on an amazing opportunity to engage with customers across your entire franchise network.
We create branded WiFi portals for our clients’ customers to use – they look great, and let people access the WiFi at every single one of your locations with just one login. This gives you the amazing opportunity to keep people coming back, and to get to know a bit more about them while they’re there.
Allowing people to sign up with a social media account can make the sign-up process even more appealing and easy – and it’ll give a huge boost to your franchise’s social engagement prospects too.
Best of all, your franchisees don’t even need to do anything to set up or manage the network. We can handle the design, infrastructure, on-site installation and maintenance.
Your franchisees will see a big boost to the quality of their customer experience and engagement without any disruption to their day-to-day activities. Simple as that.